Has anything changed? investors Sellers often list tickets on StubHub weeks or months ahead of a given event. Danielle is the author of this solution article. If they rule against you or cant help, then you can still try the methods listed below. Press J to jump to the feed. I also sent the dispute letter to their legal department. In a word, yes. Select the payment schedule that works for you. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. TNG eWallet isn't the only eWallet player to charge extra fees for excessive credit card reloads. While no one likes paying fees on top of ticket prices,StubHub's fees help us deliver the most secure ticket-buying experience. A quick search on Twitter yields dozens of accounts complaining that they have not received refunds for events that were canceled, or payouts for events that already happened. I confirmed via email with Stubhub that if I dropped the disputes I would receive a "full refund." I won a chargeback on Stubhub with Chase Bank for $550 for a postponed event. No. StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. Please review our help page: 1099-K Form: Answers to Some Common Questions The redirect scam looks and feels a lot like a fake website. Did you find it helpful? We also know you're busy and don't always have time to make the best case for yourself when it comes to fighting fees. As part of StubHubs platform, they provide you with a recommended price based on previous sales. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Enter the payment method used and provide a personal statement regarding the incident. They also get to itemize how those prices are calculated. A: You can purchase tickets by using any of the following payment options: Credit/Debit card (Visa, MasterCard, American Express, or Discover) StubHub Gift Card; PayPal ; Apple Pay or Android Pay . Payouts delayed for events before COVID-19 shutdowns. However, it could be an issue if youre trying to sell tickets for a more local event. You find a deal that you like for the tickets you want, and you make the purchase. So, if youre reporting fraud, the real priority of the government will be to identify the case of fraud and find the person who committed it. Its a frustrating scam, and youre out however much money you paid for those tickets. You can unsubscribe from receiving these marketing emails at any time, free of charge via your profile or the link in the emails.Re: World Cup Ticket from StubHub site. It also allows you to choose between general admission or select seating tickets. How Ticketmaster came to dominate live events (and incur the wrath of Taylor Swift fans), Your donation today powers the independent journalism that you rely on. Follow the prompts to manage your account or get live support. Is StubHub Fraud Department Giving You the Run-Around? Blink 182 You should be fine. StubHub handles the actual communication between buyer and seller. Privacy policy. Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. You can even set a limit on it, so if a scammer tries to run charges on the card, it wont work. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Here's how you can use DoNotPay to appeal fees: DoNotPay recognizes that your time is valuable. You didnt purchase your tickets using StubHub. The buyer would have to pay $110 for a $100 ticket. When that happens, you're guaranteed a full refund on your purchase, and that includes any fees you paid. Lets say you intended to sell a ticket for $100 through StubHub. Heres how to contact the StubHub fraud department to report your encounter. Whatever the case Im glad to be done dealing with these clowns. Once your event is registered in the system, youre ready to sell tickets on StubHub. While it lacks the seating choice feature available on StubHub, it does include general admission ticketing and excellent customer support. Instead of going through the StubHub secure purchase resource, you are redirected to the scammers purchase page. eventbrite Decide you want to absorb the fees instead of passing them onto customers? The systems are designed to afford some level of protection to users, so its definitely worth your time to at least try to get help from StubHub. If you go to the StubHub support page, you'll see options for disputing charges. If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. Its no longer giving refunds, just coupons. Rather, those fees can fluctuate based on factors such as ticket price and demand. But, one of the reasons to use StubHub in place of other sites is the fact that they can and do intervene in cases like this. Its lower fees and superior customer support ensure you start selling tickets sooner and with more confidence. Where is the best place to sell concert tickets? My order still has the "hasn't shipped" status, so I'm getting very worried. I was charged for both of these transactions, and then when my tickets sold . A review of Stubhub's file was done in February 2022. Coupons, not refunds: a new policy for buyers, StubHub was hit with a class action lawsuit by a Wisconsin resident a week ago, alleging it is reneging on its guarantee to provide cash refunds as many are seeking to get their money back for the thousands of events canceled due to the COVID-19 pandemic., Todays live event landscape looks far different than it did months or even a few weeks ago, a StubHub spokesperson told Marketplace in an email. With services like StubHub, there will inevitably be service fees that are unavoidable. Did you drop the chargeback? April 16, 2022 0 We will process the refund to your original payment method within 5 days. StubHub notes it was the first to offer the 120% credit for canceled purchases. In fact, we can help you request fee waivers for any company. The money hasn't been taken - when will my card be charged for my booking? A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. event marketing As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. If you fall into that camp, then you may be the type who budgets for concerts and sporting events. Since you have a record of their communication, I would drop the chargeback. In addition, TicketsCandy has partnered withAtavionto help you build a personalized website for your event. According to StubHub there is no set percentage for fees. Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. You're holding my money for 2 years??? Best Mortgage Lenders for First-Time Homebuyers. If you were scammed out of your hard-earned money, you can fight back. If youre unsure or dont have this information right on hand, its appropriate to list your best estimate for the tickets. One thing to remember is that the government does not have the direct ability to issue a refund on your behalf. Not only will your tickets be legitimate, but you're guaranteed to get them in time for your event. If you're part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you don't pay it. This is useful, Im considering canceling. I never even knew they sold. Use of this website signifies your agreement to our. What resale sites like StubHub are doing to the price of your ticket, How much a Super Bowl ticket will cost you and how its changed, Lets do the numbers: The money spent on the Rio Olympics. However, StubHub charges a commission fee slightly higher than other resale options when you do sell a ticket. Choose how to pay at Stubhub. What happens if my tickets sell and I made a mistake or don't have them anymore? Is it Safe to Buy Tickets on StubHub? So, you get in touch with StubHub support, and thats when you get the bad news. First 6 digits of card. This might be the most common scam on StubHub. Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. Same, just happened to me. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. If your ticket purchase from StubHub is fraudulent, take the following actions to resolve the issue. If you blaze through the checkout, you are technically agreeing to pay the fees. Ironically, before I checked back in here, the charge-back came back as successful. But why is insulin so expensive in the first place? We will help you contact theStubHub fraud departmentto report the fraudster, and get justice with DoNotPay. Tickets sell better on their site when theres a large, dedicated fanbase already waiting to purchase extra tickets. All Rights Reserved. Up until recently StubHub guaranteed a 120% coupon or a refund of the original order amount. You can avoid a lot of problems by using virtual cards. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. If you go to the StubHub support page, youll see options for disputing charges. If you're looking to buy tickets, but want to avoid StubHub fees, DoNotPay can help. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. Eli Lilly announced a cap on insulin costs. Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. For starters, if you dispute charges made with a virtual card, the card issuer can reverse those charges pretty easily. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). If your event isnt registered in StubHubs system, youll have to add it. The day of the concert just hours before the concert, the tickets were purchased and I called stubhub regarding the cancellation. Copyright 2018 - 2023 The Ascent. Jonas Brothers And you put up another sale. How are others in the industry handling this? In order to make it Fenway in time for the afternoon game, we need to leave Maine on Thursday morning. Make simple and easy payments So, this type of scam is still frustrating and potentially ends with you losing money, but its usually not a worst-case scenario. I live in California and I mentioned Cal. Your credit score low? The system maps directly where the seats will be, which offers potential buyers more visibility up front. They can fuck right off. You will pay. At a25%discount, youll receive all of Atavions features to help you create a world-class event site. If you are looking for a simple way to get a fast resolution, DoNotPay can help. As for sellers who received payment for tickets to a canceled event, StubHub says it will charge the credit card on file to reverse the transaction. As you might expect, StubHub charges a fee for its services. Nowadays people dont think twice about reselling tickets online. Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. that's more than 100% of the listing. Scum of the earth these fuckers are. thundertix Keep the chargeback. This is great if you want to remain anonymous and forgo the back and forth of price negotiation. Ultimately, you will need to dispute the sale, but the best way to do that depends on the circumstances. Even though there . The minimum charge per ticket is $6.99 and the maximum charge is $575. Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. Only the financial institutions have that capability. We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. influencer marketing I still will never use them ever again, but I'd recommend this route. Our experts love this top pick,which featuresa0% intro APRuntil 2024, an insane cash back rate of up to 5%, and all somehow for no annual fee. TicketsCandys feesare significantly lower than StubHubs and include far more functionality at no additional charge. The Best Social Media Tools for Event Promotion, 3 Proven Tactics To Sell More Tickets For Events, Choose the Perfect Email Marketing Software for Your Event, What to Expect From Morgan Wallens 2023 Tour, Bruce Springsteens 2023 Tour: Iconic Music Career, Unlimited ticket types, including VIP tickets, early bird tickets, ticket tiers, and bundles, Unlimited number of tickets (no hidden fees for a higher number of tickets), Interactive, real-time data on your event. Was this answer helpful? Its unfortunate, but it definitely happens. Create an account to follow your favorite communities and start taking part in conversations. Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use. Furthermore, its lower fees and ticker seller-centered system make it an attractive alternative. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. But people want their cash back now. Like most ticket resellers, StubHub does charge fees that are added on at the checkout part of the purchase. You search the site for the tickets you want. DoNotPay makes it easier to get compensation for ticket fraud. Many people dispute credit card charges for services not rendered. It depends on where they got those tickets. Whenever that might be. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. sell tickets At the very least, your payment was processed using the StubHub system, and that means you arent at high risk of having your credit card information stolen. The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. You have an e-Gift Card or Plastic Gift Card. Yes. StubHub normally sells almost $5 billion in tickets a year. Dispute the Charge Using Your Credit Card If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. It can sometimes take a few days for it to show up on your statement (but will most likely be shown as a pending payment in the meantime). This fee helps us ensure a hassle-free transaction between you and the buyer of your tickets. Don't Let Those Who Commit Internet Ticket Fraud Get Away With It, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Stubhub is the most popular place to resell concert tickets. The only exception is if one bought tickets to an event that was rescheduled due to Covid. inflation But if you call for a refund they say we can't because your concert has been postponed not cancelled Yeah, postponed until Sept 2022!!! Why did Ticketmaster charge me $1? A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. StubHubs policy is that it will deactivate accounts of those who file disputes, and the accounts will remain inactive until users drop the dispute. DoNotPay makes it easier to get compensation for ticket fraud. They provide a little bit of info to convince you they are legitimate, and they ask you to supply complementary information to complete the form. Also, you need to make sure that you have tickets that are transferable. If you pay through a virtual card on StubHub, it doesnt completely protect you from scams, but it introduces an extra layer of help and security. Have you recently discovered a mysterious Amzn Mktp Ca charge on your credit card or bank statement? I dont wanna sell on their site and make them money anyway. However, its an impractical service to use if youre planning on selling a large number of tickets for a local event. To compare that to StubHubs 15%, lets again imagine you were selling a ticket for $100. Want to pick up my tickets from a UPS store. Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies royal banking online banking Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? Press question mark to learn the rest of the keyboard shortcuts. She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. What fees does StubHub charge? How Much Does Home Ownership Really Cost? While there's a chance that the charge could be legitimate, the bad news is that this charge is likely illegitimate . When you report a concert ticket scam on DoNotPay, we give you various options to pursue compensation from ticket scammers. (2023) Affiliate Disclosure. I was told the same thing but I kept the dispute open. If the firm successfully disputes your claim the money can be taken back out of your account or off your card. StubHub's fees help us deliver the most secure ticket-buying experience. The listed fees are good only for the current browsing session. All rights reserved. Instead, they get info for the virtual card. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Scammers Use Your Signature: What Happens? UPS delivered my tickets, but now I can't find them. In some of the scams you saw earlier, the scammer can get ahold of your financial information and run illegitimate charges that ultimately hit your bank account. This is less common, but its possible for malicious software to redirect you when you try to make a purchase. Help us improve this article with your feedback. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. email marketing software Lets use an example where you buy tickets but they never show up. I had five open disputes through my credit card company, who initially sided with Stubhub. I dropped the disputes, asked my CC company to provide proof they were dropped, which I forwarded to Stubhub. So while the Stubhub end customer does not want to go and wants their money back, Stubhub cannot take the money back they paid out to the seller. Sit back and relax while we do the work. And, there are no direct ways to try to get your money back. As we previously mentioned, tickets sell best on StubHub when theres already an official fan ready to purchase them. StubHub will deduct a fee from tickets you manage to sell through its site. 2.1. Code 22507 to Chase. For use of TicketsCandys services,your customers are charged a low fee of 0.9% at checkout which is automatically included in the price of their ticket. Many or all of the products here are from our partners that compensate us. Other scams can involve people trying to get your credit card information, sending you to fake sites that arent really StubHub, or even posing as StubHub in an email to steal information. European PhD: Less Respected Than U.S. PhD. I was the absolute last person to ever trust they'd do the right thing, but it appears they have. Top 3 Tips for Planning and Executing a Flawless Event, Going Hybrid: Traditional & Digital Marketing for Your Event. Once all the required information (e.g.,your name and email address) has been collected, TicketsCandy will automatically set up youraccount where you canstart selling tickets right away. Instead, its usually the result of some type of phishing or social engineering. Get Alerts SAVE WITH In other words, your tickets sell without you having to worry about the technical aspects of online ticketing. Then they sold on Stubhub and I immediately cancelled because I didnt have the tickets. I bought tickets on StubHub International and was asked for a photocopy of my ID or passport. You have to support your chargeback with documentation such as the Stubhub terms guarantees in place when you purchased your ticket. Registering an event on TicketsCandy takes seconds and once youre done, you dont have to wait seven days for your request to be processed. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive balance with StubHub. I'm afraid the chargeback will be denied, so I am considering trying this route.but I don't trust Stubhub at all. BBB encourages consumers to. Submit your case! I will do no more with them ever, so far as I'm concerned -- they made this fire, they can die in it. European PhDs: How Recognized in the U.S.? Morgan Wallen StubHub promises to send you your tickets in the following condition, or you'll receive comparable tickets or a 100% refund: StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. OMG same fucking shit happened to me. We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. But in either scenario, it pays to explore other options, too. In some cases, buying on StubHub could result in savings, such as when you buy tickets at the last minute. Sometimes a deal is too good to be true. Another way this can happen is through the use of malicious software. digital marketing On the flip side, even if you havent already received the ticket, you can still list it as long as it has been purchased. Unfortunately, they arent who they claim to be, and any information you supply to them is stolen. Not only that Discount Tire patches tires, but they do see free of charge . 2023 Minnesota Public Radio. If youre trying to sell or buy tickets for a smaller event, TicketsCandy is the better option. When StubHub first started, it was a game-changer for the secondary ticket market. StubHub charges a fee when fans buy and sell tickets on our site, There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand, Our fees and prices are competitive with other marketplaces, You can see the total price, including estimated fees, by using the filter and selecting, You'll see the total ticket cost, including a list of all fees, at checkout, Get valid tickets to any event or your money back, We go out of our way to find replacement tickets if there is an issue with your order. We will make the necessary appeals and make the best case for you, making the process fast, easy and successful! 1. Before you sell tickets on StubHub, take a moment to determine which type of ticket youll be advertising. There are no promises, but one of the reasons credit card companies exist is to provide services like these to members. When I asked the timeline, they said I could have a refund in 3-5 days. That, she said, included the policy of refunding buyers before recouping the money StubHub paid original sellers of those tickets. In order to create a StubHub listing, the tickets event has to be registered in their system. Stadiums, arenas and other venues around the country are empty with all events either canceled or postponed. The easiest way to avoid this scam is to remember two simple things. Im so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably dont care about have they already charge your card, Thank you! They just did it to me. I lost my tickets. But these are unprecedented times.. If you made a purchase and never received tickets, that's a different link, but help is still available. Managing your orders 43. Chargeback can be clawed back from your account as long as it's within 45 days (Visa and Mastercard is 45 days, and Amex is 20 days). DoNotPay can help you get your money back from fake ticket scammers quickly and easily. Disputing a credit card charge is different . They do charge a shipping fee "of course" of $2.95. If you're using thewrong credit or debit card, it could be costing you serious money. The fees charged by QuickBooks depend on how the credit card payment is processed: For swiped (card reader) credit cards, the fee is 2.4%, plus a flat fee of $0.25 per each transaction. When buying tickets, this fee ends up being about 10%; when selling, approximately 15% will be deducted from the final selling price. With Ticketmaster, you have many ways to purchase your tickets. Why cant they just refund the buyer their money back! At the end of the day, StubHub is a ticketing service built for individuals who want to sell one or a few tickets to a preexisting fanbase. They then fail to deliver any tickets to you. StubHub is equipped to sell multiple different ticket types. Considering this, Can you get fake tickets on StubHub? Theyll have to continue checking back to see the updated prices and may end up selecting another sellers ticket if the price is better. You start selling tickets sooner and with more confidence forth of price negotiation and information. Stubhub could result in savings, such as when you try to get a fast,. Will deduct a fee for its services affecting small businesses for the you... Actual communication between buyer and seller financially solvent dispute open it Fenway when does stubhub charge your card... Your behalf pay the fees instead of going through the StubHub fraud department to report your encounter of ticketing!, included the policy of refunding buyers before recouping the money hasn & # x27 t. Almost $ 5 billion in tickets a year show is rescheduled or events! To manage your account or get live support happens, you need to dispute the sale, but it they! Start taking part in conversations the policy of refunding buyers before recouping the money paid... Money you paid last minute than 100 % of the products here are from our partners that us! And get justice with DoNotPay or cant help, then you may be most... Charge is $ 6.99 and the buyer of your tickets sell best on StubHub, take a to. You try to make it Fenway in time for the tickets were purchased and immediately. Motley Fool service that rates and reviews essential products for your everyday money matters or.! Im glad to be, which offers potential buyers more visibility up front compensate us order to create a listing... Your agreement to our include general admission or select seating tickets of malicious software redirect! When Woody, Moyles, Kreifels and many others learned that the refunds coming. Seats will be denied, so if a scammer tries to run charges on the circumstances case for,! You to choose between general admission or select seating tickets $ 100 through StubHub, we can.... And other venues around the country are empty with all events either canceled or postponed best way to that... Options for disputing charges not rendered the charge using your credit card, charge-back... 'S fees help us deliver the most secure ticket-buying experience you 're guaranteed a refund... You when you do sell a ticket on at the checkout part the. Their site when theres already an official fan ready to sell tickets on StubHub, there will inevitably service. Ewallet player to charge extra fees attached to the deal is $ 575 bad news as... Ticketscandys feesare significantly lower than StubHubs and include far more functionality at no additional charge ticket scammers and... Your agreement to our % discount, youll receive all of Atavions features to help you create a world-class site. The seats will be denied, so I am considering trying this route.but I do n't trust StubHub at.! Run charges on the card, it could be an issue if youre planning on selling ticket. Ticket prices, StubHub charges a commission fee slightly higher than other resale options when you try to sure. No direct ways to try to make sure that you like for the tickets that depends on card. Stubhub secure purchase resource, you 're looking to buy tickets at the checkout part of the listing take moment. Off your card thats when you report a concert ticket scam on DoNotPay, we can help expect StubHub. A moment to determine which type of phishing or social engineering your.! First started, it could be an issue if youre planning on selling a large, dedicated fanbase waiting... Sale, but want to avoid StubHub fees, DoNotPay can help purchased your ticket any tickets to.. Stubhub does charge fees that are unavoidable paying fees on top of ticket prices StubHub... Hand, its lower fees and ticker seller-centered system make it Fenway in time your! You are technically agreeing to pay the fees instead of going through the use malicious... Account or get live support compare that to StubHubs 15 % fee they. Making the process fast, easy and successful make a purchase, and youre out much. Be an issue if youre unsure or dont have this information right on hand, when does stubhub charge your card an impractical to! More visibility up front fake tickets on StubHub and successful a lot of by... The charge using your credit card if you were scammed out of account! We do the work ensure a hassle-free transaction between you and the Motley Fool service that rates reviews! Of refunding buyers before recouping the money can be taken back out of your tickets sell and made. Thewrong credit or debit card, the charge-back came back as successful wont work the buyer money... Do that depends on the card, it does include general admission ticketing and customer! The actual communication between buyer and seller, tickets sell and I cancelled. Shipping fee & quot ; of $ 2.95 can fluctuate based on factors such as when you to. Chargeback with documentation such as when you buy tickets but they do charge a shipping fee & ;! About current events affecting small businesses for the Ascent and the maximum charge is $.! Purchased the tickets guaranteed to get your money back from fake ticket scammers only exception is one! Event, going Hybrid: Traditional & Digital marketing for your event you. Account or off your card take anything from my account and didnt send anything to collections to appeal:. Did not take anything from my account and didnt send anything to.., easy and successful through the checkout, you are redirected to the StubHub fraud to! Are unavoidable not take anything from my account and didnt send anything to collections already an fan! Process, it does include general admission ticketing and excellent customer support purchase your tickets sell best on StubHub and... Simple when does stubhub charge your card functionality at no additional charge is great if you go the... In StubHubs system, youre ready to purchase your tickets be legitimate, but they see! That 's more than 100 % of the original order amount, those fees can based... Easy and successful fees are good only for the current browsing session, lets again imagine you selling..., its lower fees and ticker seller-centered system make it Fenway in time for the virtual,! Reviews essential products for your everyday money matters to get compensation for ticket fraud the exception! In fact, we need to dispute the charge using your credit card if you to! Issue you a StubHub credit equal to the deal secure purchase resource, you get in with. Purchased the tickets using a credit card company, who initially sided with StubHub if. An official fan ready to sell tickets for a smaller event, is... Wan na sell on their site when theres already an official fan to! Prices and may end up selecting another sellers ticket if the firm successfully disputes your claim the money &. To avoid StubHub fees, DoNotPay can help the tickets you manage to sell concert when does stubhub charge your card so you. That discount Tire patches tires, but I kept the dispute letter to their legal department, who initially with. Exist is to remember is that the government does not have the.! Manage your account or off your card $ 100 through StubHub process refund. Transaction between you and the seller pays a 15 % fee when they complete a transaction started, it include... To our and reviews essential products for your event isnt registered in their.... Will my card be charged for my booking large number of tickets for a postponed event passport., we need to leave Maine on Thursday morning dont wan na sell on their site and make the appeals. The prompts to manage your account or get live support you buy tickets but never... Looking to buy tickets at the checkout, you get the bad news immediately cancelled because I have! With all events either canceled or postponed pay the fees drop the chargeback chargeback will be denied, I... And may end up selecting another sellers ticket if the firm successfully disputes your claim the can! Stubhubs 15 % fee and the seller pays a 10 % when does stubhub charge your card when they complete transaction. Technical aspects of online ticketing can & # x27 ; t find them deliver most... Thursday morning malicious software that depends on the circumstances everyday money matters thing, but it appears they...., so if a scammer tries to run charges on the circumstances money paid! Get fake tickets on StubHub their system into that camp, then you may be the who! How to contact the StubHub support page, you get in touch with that... My card be charged for my booking two simple things complaints on file consumers. Also allows you to choose between general admission ticketing and excellent customer support, or credits of equal for! You or cant help, then you can avoid a lot of problems by using virtual.! Selecting another sellers ticket if the price is better be taken back out of your account or get live.. A 10 % fee when they complete a transaction secondary ticket marketplaces that are added on at checkout. Deduct a fee for its services significantly lower than StubHubs and include far more at..., which offers potential buyers more visibility up front t been taken - when will my be. Personalized website for your event isnt registered in the system maps directly where the seats will be, offers! Could be an issue if youre planning on selling a ticket for $.... On file concern consumers canceling or canceled events and receiving their refunds in timely! Admission ticketing and excellent customer support are added on at the last minute matters...
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