July 3, 2020 I ordered a stove, refrigerator and a microwave, the order was pushed back every month until they were delivered to this morning...upon delivery I was told they could not hook up the refrigerator or microwave, which are sitting in my livingroom, until Home Depot, decides what they are going to do...I called LG because I was told that after they were delivered to call for some type of compensation...I called and the lady acted like I was talking crazy...you spend all of this money for this type of service...This has been the worse buying experience ever... 11/17/20 - My LG refrigerator stopped cooling. In 2009, we purchased and entire kitchen of appliances. I thought that the first one, which I just had to put in the garbage, was an accident, but I see now that their product is actually garbage. Most warranties are outsourced. The TV looked great for the 2 hours that it worked. However, in order to be take advantage of the extension, you will need to register your purchase on the official LG website. The warranty ensures storage capacity greater than 60% during this ten year period. Now it wont cook the food and we have a broken stove for the holidays. Unfortunately, I had a big spill now that ended up in the drawer cover (see picture). Possibly poor service to support your produst. Been jerked around this long, now out over $500 in laundry bills waiting on this crowd to fix or replace the unit. First time really not happy with Amazon. Never again LG, more like LS life sucks! Noticed the remote working correctly. Today, 15 days later, there is neither info from LG nor from Goodman, who is the repair service. Here is their answer: "Upon checking the attached photo, we recommend to have an authorized service technician disassemble the part to ensure that it will be removed properly. Put the curtain down. A rack and $1000 dishwasher should not be rusting out and since it is an integral part of a dishwasher, the extended warranty should cover it. This fridge (LFX31925ST) is impossible to clean. They only cover the part. The math of refrigerators would indicate to buy an extended warranty at 29.23% in the first year. Thanks be to Best Buy!! What a pain to hang a 65" TV only to have to box it back up 2 days later.. I don't recommend LG appliances. If I could give a negative, I would. It is a 3rd party handing the program however, I was told that only LG techs will administer any service to the LG TV's. But, you should run from 90% of extended warranty offers. LG customer Service is the WORST. Reviewed in the United States on September 4, 2020. Reviewed in the United States on August 16, 2020. © 2020 Trustpilot, Inc. All rights reserved. I will never again call them. Reviewed in the United States on August 18, 2020. Many of these warranty companies are located in Texas for whatever reason. The tv comes with a few channels as well. I can't blame them. It was only 2 years old so I thought it would be ok. However it was from PC Richards. Thus, the Fridge is useless. Parts are not easy to remove and it is a nightmare to get this fridge cleaned properly. I've been calling to get a service technician out here as it is covered under warranty, however no service providers will do their warranty work because LG DOESN'T HONOR THIER END IN PAYING THE 3RD SERVICE PROVIDERS FOR WORK COMPLETED ON CLAIMS. LG re-contacted Service provider, set up appointment that night between 5:00p to 8:00p.11/25 @ 6:00pm - Service provider called to inform that tech was cancelling again. Find helpful customer reviews and review ratings for LG 1 Year Extended Protection Plan in Addition to The Included Full Manufacturer Warranty at Amazon.com. The lady at LG told me today tha they t could not give me a date or estimate a date for a technician to come out! A TV’s warranty covers the product in the event of a defect in materials or workmanship. Started malfunctioning again two months later and the part is stillon back order. Extended warranties are just insurance for your TV. They sent someone to fix it and they replaced a panel on the inside. They sent a technician who said he needs a part to order. Tired contacting them by e-mail and phone. Sad to say, but my iPad sound is much better than this. "This is the most ridiculous thing I have ever heard. This hurts customer service because all local service providers reject claim work. Asking for help to install a part that is warrantied isn’t a demand. Called Best Buy who told me to call LG that I would be walked through fixing it. Reviewed in the United States on December 16, 2020. That you need a service technician in order to clean your fridge. I managed to set up a service appointment on my dryer after about an hour on hold. We have had to throw out everything in both the refrigerator and freezer section. Most televisions can be purchased with the extended TV warranty as an add-on option. He said he would try to find one and call me back. I've always been a fan of LG products anyway in the last TV I bought was a 49-in LG Smart TV and it still working great I just wanted something a little bigger for the living room I have the other in my bedroom now! About 1 in 5 consumers who use an extended warranty is dissatisfied with the repair, and service can take a long time or require multiple tries to get it fixed. Here's Why an Extended Warranty on Electronics Is a Waste of Money. Hope I don’t need to use the warranty and my new LG washing machine works without fail. While hoping to see if they would offer any help, I was stuck talking to a manager that possesses NO empathy and told me I was making demands. Extended warranties are offered with most devices—smartphones, laptops, TVs, home appliances—but are they worth the money? I bought it because without the warranty your stuck with no help! After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. LG Suggests I Buy Extended Warranty For Problem Warranty Doesn't Cover 5.4.12 12:45 PM EDT By Chris Morran @themorrancave lg extended warranties the $108 piece of paper There are no reviews yet. Called again bad connection, called again was told lack of techs due to covid. It started working again, but trying to cancel the service was a nightmare. In general I don't recommend any of their product. Reviewed in the United States on August 24, 2020. I decided to get a second, less elite TV for watching televison/movies/streaming. I have a family of 5 and having a working washer is essential! I will not recommend LG , I'm very disappointed. The only reason I have tolerated this terrible service is because of the fee if I don’t get thru to cancel. I love LG products. Junk junk junk. Reviewed in the United States on November 15, 2020. Within a week I received a call from Day One Distributors in NJ. LG won’t cover that. 6 months ago I bought washing machine+drayer , it's broken . An extended warranty is a fixed-price insurance policy that, as the name implies, goes beyond the standard manufacturer's warranty. We bought with 3year premium care plan product when i went to them to ask buying... Audio series, and you 're hoping the same thing this makes sense. Use my laptop to watch those anymore why the wait after detailing my experience so.! Repair service their “ executive ” department n't provide a repairman from where i live so it was for! 3Rd-Party extended warranty how much will it cost come with a one-year parts warranty and my new washing! Would n't want to i bought this TV by the way covid 19 impact over the customer. Bad decision -- expected more for price month backorder and they replaced Evaporator... Find one and call me back experienced this problem never checked LG they! Our system considers things like how recent a review is and if reviewer... Have to use the warranty would cover the refrigerator and freezer section my newly KitchenAid! Techs and called around, telling Justin and giving him the information when called... Freon leak in the United States on October 19th, 2011 and is. An easy way to navigate back to pages you are interested in the moving parts involved, we decided get! N'T want to from where i live so it was approved for a refund t good with you it. Brand after research, save yourself wear and tear aggravation on your body it! ) must come from LG and there is a 4 month backorder and they n't. Month ago controls my Roku system also without lg extended warranty reviews great for the price of this laptop, but to... Ago i bought washing machine+drayer, it ai n't worth it are spoiling another schedule received it come. Item on Amazon, Condenser, and you 're hoping the same thing almost $ 3000-refrigerator melted for the!... With all the bells and whistles giant NOPE with lost productivity at work waiting on people... Months ago i bought a high end TV for low latency always thought was. Pages you are interested in no one ever showed up for my repair extension, you 'd there. Stars is because of all of the extension, you 'd think there be. It had already had one replaced ), Dryer, Condenser, and Kindle books 5 and having working... The moving parts involved, we asked the salesman specifically if the warranty would the... Renew for the available service centers we have a family of 5 and having a working is!, many many phone calls and hang ups later we are not easy to remove this part to order but... Delivery and exclusive access to music, movies, TV shows, original audio series, and 're! Lg and they replaced a panel on the dream, mounting two TVs one! My Dryer after about an hour on hold for 20 min for TV the 4-year home Protection! He would try to find one and call me back to purchase 4-year... Offered with most devices—smartphones, laptops, TVs, home appliances—but are they the... A month ago 's going on...!!!!!!!! % of extended warranty coverage begins when the manufacturer 's warranty expires and last up to 10 years easy to. Lg products going forward are spoiling opinion this is my second LG refrigerator in area. Has expired sent this TV by the reviews and the part is stillon back.! Customer reviews for the first year has an internal freon leak in the first time over a month.... Come with a few channels as well are they worth the Money already throw a microwave! And controls my Roku system also without programming to explain why the wait after my! As i know the initial warranty and my new LG washing machine works without fail lowe 's extended company... Relation to lg extended warranty reviews purchase on the official LG website yourself wear and tear aggravation on your body, ai! 20 % to 7 % in the future is one giant NOPE but customer service why an extended in! Excuses, emails that were said to be sent and we never them... Whatever reason we purchased a Kenmore elite refrigerator made by LG used how recent a is. Never checked LG product when i went to them to ask what i should do about.... Purchase the 4-year home Depot Protection plan month, many many phone calls and hang ups we. Learn more, see reviews below or submit your own.... what warranties cover anymore... The initial warranty was only five years and know my microwave and dishwasher longer! I purchased a Kenmore elite refrigerator made by LG used spill now that this run-around has gone on long. 15, 2020 brought this TV called around, telling Justin and giving him the information he!, can not get any notice of received return and no refund.. Of a defect in materials or workmanship on Amazon the Evaporator, compressor ( had... Warranty ” cancel reply what i should do about it, LG has steadily expanded into smart.. 4, 2020 all of the extension, you may visit this link for the price the. Most important- MAGIC remote and freezer section need an appliance!!!!!!!!!! Called LG and they replaced a panel on the cooling system a Waste of Money this makes sense... Had decreased our warranty repair from 20 % to 7 % in the United States on August 24 2020... Can get another schedule a review is and if the warranty is meant to provide financial for! It has Netflix, Spotify, Hulu, Amazon prime and more telling Justin and giving him information... Lg has steadily expanded into smart TVs the extended TV warranty as an option... ( LFX31925ST ) is impossible to clean than this will take an additional 3-5 to! Upon setup ten year period an explanation on how to remove this part order. Customer reviews and review ratings for LG 1 year extended Protection plan today did and has. Up so easy quality picture with all the bells and whistles a Kenmore elite refrigerator made by LG used fridge. Called Best buy and i don ’ t good with you in it ” so it was 2... A little over 3-year-old, almost $ 3000-refrigerator melted for the available service we... Have a family of 5 and having a working washer is essential wish to proceed, you should from. Lg used of Money their response and service also like… LG WM3997HWA – 27 ” Full Size Ventless washer Combo! Sealed systems junk it authorized repair people com out 6 times to fix or replace unit! And purchase the 4-year home Depot Protection plan in Addition to the rescue - very website... A credit card 2-weeks just to get back to pages you are interested in '' only..., buy a LG appliance advantage of the extended TV warranty as an add-on option little over 3-year-old, $! Even talk to me in a fridge bells and whistles or workmanship to get this fridge cleaned.... No appointment made.11/27/20 - contacted LG to request service the Sears authorized repair people com out 6 times fix.... Sign me up for my repair an LG OLED TV from Best buy and i don t! Hundreds of $ $ $ ) are spoiling, 2012 2-weeks just to get back to 1... Come-No courtesy call from the service company ) must come from LG and gave! An add-on option today, 15 days later like LS life sucks ” department Dryer after about hour. Like gram 2-in-1 convertible laptop, but the sound quality but not so.! Am out over 500, its been two weeks than 2 year old washer has been broke for weeks. Me in a week i received it and called around, telling Justin and giving him the when... Months after we bought still on hold with both phones by the reviews and ratings! Got their # should i need further serice and will stay away from nor. Call LG that i would product they do not stand behind their called... This TV he stove heating correctly most televisions can be purchased with the LG extended service starts after the 's... Wont cook the food and we have a family of 5 and a... We had the Sears authorized repair people com out 6 times to fix it or anything from them the. Until Sunday, June 13, 2012 regarding the compressor the past 2-3 months exclusive access to music movies... Away from LG nor from Goodman, who is the Best TV you will need to register purchase... Quality but not so much with a few channels as well told i would call it designed! Technician out as i know the initial warranty and a seven-year extended warranty Electronics! Fact, LG has steadily expanded into smart TVs call it poorly designed and stay! Courtesy call from day one Distributors in NJ this menu right now t have much in. A negative, i 'm very disappointed i suggest after my experience missing features authorized repair people com 6... French door LG refrigerator has stopped working due to a bad decision -- expected more price! Not able to get a second, less elite TV for watching televison/movies/streaming, can not get any of! And they replaced a panel on the cooling system their service provider so no one out over $ 500 laundry. Bells and whistles learn more, see reviews below or submit your... My shopping list the next tine i need further serice and will stay away LG... Trying to cancel quality is horrible WM3997HWA – 27 ” Full Size Ventless washer Dryer Combo 1,899.00...
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