Co-Owner: The name of the person who shares ownership rights on the annuity contract, if applicable. Wire instructions available upon request. In New York, John Hancock Annuities are issued by John Hancock Life Insurance Company of New York, Valhalla, NY 10595. The annuity product name. John Hancock Annuities are issued by John Hancock Life Insurance Company (U.S.A.), Lansing, MI 48906, which is not licensed in New York. Example: If your name is Jane Smith, the check is made payable to John Hancock c/o Trustees of XYZ Plan FBO Jane Smith. John Hancock and The Plan are not affiliated and neither is responsible for the liabilities of the other. Connect to … According to Reference for Business, the various life insurance policies the company offers accounts for almost 40 percent of its revenues. The contract number used to identify your contract. Product features and availability may differ by state. Phone 1-800-344-1029 Weekdays between 8 a.m. and 6 p.m. Eastern Time Fax 1-617-663-3160 National Contracts Mailing Address John Hancock Annuities Service Center Group annuity contracts and recordkeeping agreements are issued by John Hancock Life Insurance Company (U.S.A.) (John Hancock USA), Boston, MA (not licensed in New York), and John Hancock Life Insurance Company of New York (John Hancock New York), Valhalla, NY. As a growing number of mutual life insurance companies - including MetLife, John Hancock, Prudential and others - have converted to stock ownership, millions of current and former policyholders and heirs are entitled to receive stock and cash, in addition to policy benefits. Contract Type. The company offers a large number of insurance products and investment services. If you have more than one contract, open the drop-down menu and select the desired contract number. John Hancock Life Insurance and John Hancock Long-Term Care Insurance are two parts of John Hancock Financial Services, Inc. Please contact your own tax professional with any questions about your personal tax situation. To find out if your plan is eligible, please contact your John Hancock representative. payable to John Hancock for the benefit of you (see example) and that it be mailed to your attention. Please contact your own tax professional with any questions about your personal tax situation. The content of this website is for general information only and is believed to be accurate and reliable as of posting date but may be subject to change. If you are trying to locate a John Hancock life insurance policy or other account but do not have the contract information available, click here. If possible, also request they include your current plan name/contract number. John Hancock Annuities are issued by John Hancock Life Insurance Company (U.S.A.), Lansing, MI 48906, which is not licensed in New York. Where can I find information about an annuity that I purchased from John Hancock? If you bought a John Hancock individual annuity contract either directly from us or through your financial representative, please visit www.jhannuities.com. If you don’t know your Username, please contact a John Hancock client services representative for assistance 8am to 7pm EST Monday-Thursday, 8am to 6pm EST Friday at 800-225-5291. PS5113US (07/2016) Mail or fax your request to: Read more about our recordkeeping fee waiver COVID 19: working through change Helping manage your business and your retirement program through the changes brought about by the COVID-19 outbreak. Guarantees are subject to the claims-paying ability of the issuing insurance company. Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.) 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